Professional and Personal Growth and Development
We understand "things come up"; however, we kindly request that if you need to cancel, you MUST notify your coach or mentor (by text or email) more than 24 hours from the scheduled start time of your session. We can apply the amount towards your next session or promptly issue an almost-full refund. Stripe, our payment processor, recently changed their refund policy and no longer returns the 3% they charge us to facilitate the transaction. Therefore, you will receive a 97% refund if you request one within 24 hours of your first session.
Note: Refunds will not be issued for requests made within 24 hours or after the start of a session.